Online Reputation Manager
Enhancing Brand Reputation Through Exceptional Customer Engagement and Strategic Solutions
Enhancing Brand Reputation Through Exceptional Customer Engagement and Strategic Solutions
I am a results-driven professional specializing in online reputation management and customer support. With a solid foundation in computer science and diverse experience in managing customer interactions across various sectors, I am passionate about enhancing brand image through strategic digital solutions. My commitment to fostering positive online presences is complemented by my skills in effective communication, problem-solving, and technical support. I thrive in dynamic environments where I can leverage data-driven insights to ensure customer satisfaction and contribute to organizational success.
Consistently acknowledged for delivering exceptional customer service at Paytm, resulting in a transfer to the Business department for my outstanding contributions.
Achieved recognition as a top performer for three consecutive months at PharmEasy, highlighting my commitment to excellence in customer service.
Successfully led my team to victory in PharmEasy’s Subscription Premier League Tournament, demonstrating teamwork and strategic problem-solving.
Received multiple appreciation calls from customers, underscoring my dedication to resolving inquiries and ensuring a delightful customer experience.
Established a process for gathering and analyzing customer feedback from social media interactions, leading to actionable insights that improved service delivery and product offerings.
Hiren Panchal
Copyright © 2024 Hiren Panchal - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.